Frequently Asked Questions




  • Visa / Mastercard
  • Paypal
  • Giropay
  • iDEAL  – Can only be used by Dutch customers
  • Mistercash / Bancontact
  • Mybank
  • Bank Transfer (Overboeking)
  • Sofort Banking

All the payments are done in Euro.

    • The payment amount exceeds your daily spending limit.
    • Your debit card has been locked by your issuing institution. This often happens when you enter an incorrect Pin at an ATM more then a few times.
    • Missing or incorrect card information.
    • Our system is not able to verify the address provided to the card address on file.


The receiver of the package is liable to pay any inbound duties, taxes and fees which your local customs authority deems appropriate.
Any necessary permits and / or permission from the various authorities are at your own expense and risk.
For more information regarding your country’s custom policies please always contact your local customs office.

If you have not received your product(s) 10 days after placing your order, please contact our Customer Service.

Afghanistan, Brazil, Central African Republic (CF), Chile, China, People’s Republic Of (CN), Cocos (Keeling) Islands, Comoros, Cuba, Equatorial Guinea (GQ), Falklands, Guinea Bissau (GW), Heard Island And McDonald Islands, Iran (IR), Iraq (IR), Johnston Island,Kiribati, North Korea, Mayotte Island, Myanmar (MM), Nauru, Niue, Russia (RU), Uzbekistan, Rwanda(RU), Saint Pierre Et Miquelon, Sao Tome & Principe, Saudi Arabia, Sierra Leone (SL), Solomon Islands, Somalia (SO), St. Helena (S. Atlantic), Sudan (SD), Svalbard And Jan Mayen, Syria (SY), Tajikistan, Timor-leste, Tokelau Islands, Turkmenistan, Republic Of (TM), Tuvalu, Wake Islands Wallis And Futuna


Leidseplein In- en Verkoop B.V.
c/o webshop
Kabelweg 86
1014 BC Amsterdam

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