Vacation Properties Canada

All Silver Star Accommodation check-ins are handled by The Bulldog Hotel. The Guest Services Team will provide detailed information about the property booked.
Unit’s keys will have to be returned to The Bulldog Hotel Front Desk on check out.

CHECK-IN TIME: 4pm all year round.
Early check-ins are based on availability and therefore cannot be guaranteed.
CHECK-OUT TIME: 11am all year round.
Based on availability, late check-out requests can be accommodated free of charge until 12pm. Between 12pm and 3pm a half day rate will be charged without notice.
Any stays after 3pm will be charged as a full day rate without notice.

For any question about Silver Star Accommodation’s check-in/out policy please contact The Bulldog Hotel Guest Services Team.

The first night accommodation rate + tax is due at time of booking as a deposit. If the booking is made within 15 days of arrival, the total payment will be due at time of booking. The deposit is NON refundable and cannot be transferred to another unit.
Final Payment is automatically taken 15 days prior to arrival
Once final payment has been taken the reservation becomes non-refundable
Reservations may be cancelled if final payment is not received.
If you booked through a third party web site, and your travel plans changed, please contact them directly.
If your card is expired or lost please provide us with updated credit card information so that the last deposit can be processed without delays.

For any questions about our Deposit and Cancellation Policy please contact The Bulldog Hotel Guest Services Team.

DAMAGE DEPOSIT
All guests of Silver Star Accommodation will be required to sign a credit card damage deposit agreement form and to have their card pre-authorized upon check-in.
After inspection, provided no damage is done, deposits will be released automatically.
• Units up to two bedrooms require a $250 pre-authorizations.
• Units with more than three bedrooms require a $500 pre-authorizations.

Failure to provide a deposit at check in will result in forfeiture of all advance payments and the party will not be permitted to check into the property.

For any questions about our Deposit and Cancellation Policies please contact The Bulldog Hotel Guest Services Team.

Deposits and final payments are unit specific and cannot be transferred to other vacation rentals.
Please be advised that all vacation rental reservations must be made at least 48hr in advance as we are unable to accept last minute bookings.

Once established your pet is allowed in a vacation unit, a pet fee of $50 + tax, reservation, per pet will apply.

Smoking is prohibited in all Silver Star Accommodation vacation properties and within three meters from every external doors, open windows or air intakes.
If smoking is reported in any of the prohibited areas you will be subject to a fine of $250.00.

Silver Star Accommodations’ non smoking policy is supported by the Province’s larger tobacco control strategy. For more information on tobacco control in B.C., please visit the Tobacco Control Program ‘s website.

At least one registered guest per room, must be over the age of 19 years. Guests under the age of 19 years must be accompanied by an adult guardian or parent, who must occupy the property for the duration of the stay. Any reservation made under false pretenses will be subject to forfeiture of all advance payments and the party will not be permitted to check-in, or the party will be required to leave the rented property. Photo ID to verify age must be provided at check in.

Our hot tubs are only available in the Winter Season

Silver Star Accommodation’s vacation homes and condos are fully equipped with everything you will need to enjoy a fantastic holiday. All linen needed for your stay including sheets, extra bedding for sofa beds, full sets of bath towels, and dishtowels will be provided.
Some homeowners provide additional towels for hot tub use as well.
Kitchens are fully stocked with pots, pans, dishes and cutlery. We provide dishwasher detergent, dish soap, laundry detergent, Kleenex, paper towel, toilet paper, garbage bags. We are not able to provide spices, salt & pepper, coffee and coffee filters; however, these items can be purchased at The Lord Aberdeen Market located right in the village.
Only a few of our homes are equipped with BBQ’s. Gas BBQ’s are not permitted in Creekside Condos and Townhomes.

To inquire about specific items, please contact The Bulldog Hotel Guest Services.

All of our Vacation Homes and Condos are supplied with internet access.
The Bulldog Hotel also offers free wireless internet access to guests of Silver Star Accommodation. Bring your laptop down to the hotel and our front desk agents will provide you with an access code.
Further information on how to log in to a Wi-Fi network once in your vacation unit will be given at time of check in by The Bulldog Hotel Guest Services Team.

We are not able to offer long term rentals.

For more information please contact The Bulldog Hotel Guest Services Team.

Guests of The Bulldog Hotel will receive 10% off food and non-alcoholic beverages at The Bulldog Grand Café. The Bulldog Grand Café will be open Wednesday to Sunday from 12pm to late (subject to change).

There are a number of other restaurants and bars at Silverstar. Please see link below to view opening hours for each establishment.
There is also one convenience store in the village, The Lord Aberdeen Market and Liquor Store.

https://www.skisilverstar.com/things-to-do/mountain-dining-shopping/restaurants-cafes

At The Lord Aberdeen Market located right in the village, in front of The Bulldog Hotel.
Contact the Lord Aberdeen Market to find out their hours of operation as the store is not open all year long.Don’t forget to ask how you can get groceries delivered to your door!
Phone: (250) 503-1992
Website: www.lordaberdeenmarket.ca

If you are staying in Silver Star during low season and you need groceries, stop by at Butcher Boys Grocery Shop on Silver Star Road, only a 20 minutes drive on your way to Silver Star village.
Phone: 250-542-2968
Website: www.butcherboys.ca